Terms & Conditions

By accessing or using the FALKE website (falke.ae) and purchasing products through our online store, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the revised terms.

All product prices displayed on our website are in United Arab Emirates Dirhams (AED) and are inclusive of VAT where applicable. Prices are subject to change without notice.

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

Product availability is subject to stock levels. We reserve the right to limit quantities or discontinue any product at any time.

When you place an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability. We will send you an order confirmation email upon successful placement of your order.

We accept the following payment methods:

• Credit and debit cards processed securely via Stripe.
• Cash on Delivery (COD) for eligible orders within the UAE.

All payment information is processed securely. We do not store your full credit card details on our servers.

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of FALKE KGaA or its licensors and is protected by international copyright, trademark, and intellectual property laws.

The FALKE name, logo, and all related trademarks are registered trademarks of FALKE KGaA. Unauthorised use of any FALKE trademarks or proprietary content is strictly prohibited and may result in legal action.

To the maximum extent permitted by applicable law, FALKE and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

Our total liability for any claim arising from or related to these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.

We do not guarantee that the website will be available at all times or that it will be free from errors or viruses. We reserve the right to suspend or discontinue the website at any time without notice.